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Canon PIXMA MG3620 Review: Would Owners Buy It Again?

Disclosure: As an Amazon Associate I earn from qualifying purchases. If you buy through links on this page we may earn a commission at no extra cost to you. How this review was made: We did not test this printer in person. This verdict is based on one expert lab review and a retailer rating summary, listed at the end. The expert review is old, so some details may differ on current units. Our method.

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Good prints on paper, but too many owners report connection and reliability trouble

The MG3620 does some things well: Tom's Guide praised its photo and graphics quality, duplexer and very fast scanner. But its running costs per page were high with standard cartridges, duplex printing was slow, and the retailer rating summary we found is strongly negative, with more than half of ratings at one star. Owners cite Wi-Fi setup and disconnect problems, paper jams and ink costs. Better-supported tank-style or laser options exist, so we say skip.

Check current price on Amazon → Prices and availability change often, so we don't list them here.

Buy it again if you…

  • print only occasionally and already have it working on your network
  • want sharp photo scans and fast color copies
  • need a small duplex-capable home inkjet

Skip it if you…

  • need dependable wireless printing without troubleshooting
  • print regularly and care about cost per page
  • want a control screen or a document feeder

The Canon PIXMA MG3620 is a wireless all-in-one inkjet that prints, copies and scans, with automatic two-sided printing and mobile printing through AirPrint, Mopria and Canon's app. It uses one black and one tri-color cartridge.

It is a popular older model, but feedback is lopsided toward frustration. We weigh an expert test against a large retailer rating pool.

What owners say, at a glance

2.4 / 5average across 352 retailer reviewsLowe's
53%of those ratings were one starLowe's
6.4 ppmtext speed in Tom's Guide testingTom's Guide
Photo and graphics quality
Praised by experts
Scanning and copying
Fast and accurate
Wi-Fi reliability
Frequent complaint
Ink running cost
Costly per page
Reliability and paper jams
Common complaint

Bars show our editorial summary of how consistently owners praise or complain about each area across all sources — not a lab measurement.

The key specs

TypeWireless inkjet all-in-one: print, copy, scan
Two-sided printingAutomatic duplexer included
CartridgesOne pigment black, one dye tri-color; high-yield sizes exist
ControlsNo LCD screen, no automatic document feeder
MobileAirPrint, Mopria, Canon Print Service

What it does well

Strong photos and graphics.Tom's Guide found vibrant photo prints and sharp text on standard paper, and very sharp text on inkjet paper.
Fast scanning and copying.It had the fastest color copy and 300-dpi PDF scan the reviewer had tested at the time, with excellent photo scans.
Light users are often content.Retailer reviewers who print occasionally and connected without trouble tend to be positive.

Where it disappoints

Wi-Fi setup and drop-outs.Retailer reviewers frequently report connection failures and disconnects, and some needed a USB cable to finish setup.
Ink is expensive per page.Tom's Guide measured about 10.6 cents per black page and 24 cents per color page with standard cartridges, falling with high-yield cartridges.
Reliability.Retailer reviewers cite paper jams, hard-to-reach jams, blurry or missing lines, and some units failing quickly.
Slow and basic.Text speed was 6.4 ppm, duplex printing was slow with softer text, and there is no screen or document feeder.

How it holds up over time

The expert test is dated, and retailer ratings come from many years of owners, so the pattern reflects long-run experience. Roughly half the ratings are one star, mostly over connection, ink and failures. That is a weak durability signal for a printer.

Tips from owners

  • Use a USB cable for setup if wireless pairing fails.
  • Print something every week or two to reduce clogging and wasted ink.
  • Consider high-yield cartridges to lower cost per page.

Pros and cons

What owners love

  • Vibrant photo and graphics output
  • Very fast scanner and color copies
  • Automatic two-sided printing
  • Mobile printing support
  • High-yield cartridges available

What owners complain about

  • Frequent Wi-Fi setup and connection complaints
  • High ink cost per page with standard cartridges
  • Paper jams and early failures reported
  • Slow duplex printing and 6.4 ppm text speed
  • No screen and no document feeder

Other options owners compare

These are the printers most often compared with the MG3620 on running cost and reliability.

ModelStyleConsider it if…
Canon PIXMA MG3620 (this review)Cartridge inkjet all-in-oneYou print rarely and mainly want photos and scansSee on Amazon
HP DeskJet 2955
Read our review
Cartridge inkjet all-in-oneYou want a basic small color printer-scannerSee on Amazon
Epson EcoTank ET-2800Refillable-tank inkjet all-in-oneYou print in color and want low ink running costsSee on Amazon

Still want to look at this printer?

Compare current details and cartridge options on Amazon before deciding.

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Frequently asked questions

Does the MG3620 print on both sides?

Yes, it has an automatic duplexer, though Tom's Guide found duplex printing slow with softer text.

Does it have a document feeder?

No. It also has no LCD screen.

Why do owners report Wi-Fi problems?

Retailer reviewers cite failed setups and disconnects, and some used USB to connect.

Is a tank printer better value?

For regular color printing, refillable-tank models like the Epson ET-2800 are generally cheaper to run than cartridge printers.

Sources we analyzed

Figures reflect each source as of October 20, 2026 and may change. We summarize owner feedback in our own words and do not reproduce retailer reviews.