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GE Profile 36-Inch Counter-Depth French Door Refrigerator Review: Would Owners Buy It Again?

Disclosure: As an Amazon Associate I earn from qualifying purchases. If you buy through links on this page we may earn a commission at no extra cost to you. How this review was made: We did not test this refrigerator. We read retailer owner-review pages for the 23.1 cu ft GE Profile counter-depth French door model (listed by retailers as PWE23KYNFS; we could not independently confirm it is the identical unit sold under this Amazon listing) and a brand-wide complaints site. We found no independent lab test of this exact model, so treat the verdict as owner-feedback based. Our method.

Depends

A premium-priced fridge that many like, with real reliability and service risk

Owners praise the look, the lighting, the counter-depth fit and the in-fridge ice and water. In a retailer review summary roughly 84% of reviewers said they would recommend it. But a visible minority report temperature problems, noise, part failures and slow or disputed warranty service. For a premium-priced appliance, that service risk matters. It is a reasonable pick if you value the counter-depth look and want the features, but buyers who prioritise proven dependability may compare cheaper, simpler fridges.

Check current price on Amazon → Prices and availability change often, so we don't list them here.

Buy it again if you…

  • want a flush, counter-depth look in a 36-inch opening
  • like fingerprint-resistant stainless and bright interior lighting
  • want an ice and water setup built into the fridge

Skip it if you…

  • put long-term dependability above features
  • need maximum interior space (counter-depth models give some up)
  • would be stuck without a fridge during a long repair wait

This is a 36-inch-wide, 23.1 cubic foot counter-depth French door refrigerator from GE's Profile line, with a fingerprint-resistant finish, an internal water dispenser and an ice maker.

It sits in the premium-priced part of the refrigerator market, so we weighed owner feedback on value, and on service and warranty experiences, as well as day-to-day use.

What owners say, at a glance

23.1 cu ftcapacity, counter-depthRetailer listings
36 inwide French door designRetailer listings
~84%of reviewers would recommend itLowe's review summary
Looks and finish
Strong praise
Features (lighting, water, ice)
Mostly positive
Cooling consistency
Mixed
Noise
Mixed
Service and warranty
Common complaint

Bars show our editorial summary of how consistently owners praise or complain about each area across all sources — not a lab measurement.

The key specs

Capacity23.1 cu ft
Width36 inches
StyleCounter-depth French door, bottom freezer
FinishFingerprint-resistant stainless
Water and iceInternal water dispenser and ice maker

What owners love

It looks good in the kitchen.Reviewers like the sleek finish and the flush counter-depth fit.
Bright, adjustable interior.Bright LED lighting and adjustable shelving come up often.
Handy water and ice.The internal dispenser and ice maker are appreciated, and some owners say food stays fresh.

What owners complain about

Temperature and condensation.Some say the fridge or freezer does not hold its set temperature, warms quickly when the door opens, or sweats.
Hum and noise.Several describe periodic humming or loud running.
Part failures.Reports include handles, compressors, fans, a chipped panel and a detached door gasket.
Service and warranty friction.Some say coverage was declined, repairs took weeks or support was slow. A brand-wide complaints site (not specific to this model) shows many unhappy GE refrigerator owners, though it skews toward people with problems.
Less space than expected.The internal dispenser takes room and some find the drawers short.

How it holds up over time

We found no long-term durability test of this model. Retailer pages show most buyers satisfied (about 83% gave 4 or 5 stars in one summary, and about 10% gave 1 or 2), so most units appear fine, but the failures that do occur are costly and slow to resolve according to owners. Delivery was rarely discussed, though one reviewer reported a delayed replacement.

Value versus cheaper options

Counter-depth designs and built-in water and ice add to the cost. If you do not need a flush fit or a dispenser, simpler, cheaper fridges have fewer parts that can fail. If you do want the look, this model offers it, but check the warranty terms and installer or delivery arrangements before you buy.

Pros and cons

What owners love

  • Flush counter-depth look
  • Fingerprint-resistant finish
  • Bright LED lighting and adjustable shelves
  • Internal water and ice
  • Most retailer reviewers would recommend it

What owners complain about

  • Some owners report cooling and condensation problems
  • Noise complaints
  • Reported part failures
  • Warranty and repair-wait complaints
  • Less interior space than a standard-depth fridge

Other options owners compare

We had no reviewed refrigerators on the site to link, so these are general alternatives.

OptionStyleConsider it if…
GE Profile 36in Counter-Depth French Door (this review)Counter-depth, premium-pricedYou want the flush look plus water and iceSee on Amazon
Standard-depth French door fridgeMore interior spaceYou want more room and can accept it sticking out—
Simpler top-freezer fridgeFewer partsYou want dependability and lower cost over features—

Want a counter-depth fridge with built-in water and ice?

Check current availability, delivery options and warranty terms on Amazon.

See it on Amazon →

Frequently asked questions

Is this a counter-depth fridge?

Yes, retailer listings describe it as counter-depth, which sits closer to the edge of surrounding counters.

Does it have a water dispenser and ice maker?

Retailer listings and owner reviews describe an internal water dispenser and an ice maker.

Are there service complaints?

Some owners report declined coverage and slow repairs, while others report no issues. Review the warranty terms before buying.

Is it quiet?

Owner reports are mixed. Several mention humming or loud running.

Sources we analyzed

Figures reflect each source as of October 21, 2026 and may change. We summarize owner feedback in our own words and do not reproduce retailer reviews.