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Google Nest Thermostat (2020) Review: Would Owners Buy It Again?

Disclosure: As an Amazon Associate I earn from qualifying purchases. If you buy through links on this page we may earn a commission at no extra cost to you. How this review was made: We did not test this thermostat in person. This verdict is based on our analysis of a long-term expert review, compatibility guides and owner-reported themes, all listed at the end of this article. Our method.

Depends

A good basic smart thermostat, if your wiring cooperates

Android Central's two-month review rated the Nest Thermostat 4 out of 5 for its easy install, clean design, schedules, presence-based Eco mode and HVAC alerts. But it does not learn your habits, works only through the Google Home app, has no remote room sensors, and needs a C-wire or adapter to run reliably in many homes. Without one, owners report Wi-Fi drops, a dark display, low-power errors and short cycling. In a simple system with a C-wire, owners are happy; in heat pumps or complex setups, look elsewhere.

Check current price on Amazon → Prices and availability change often, so we don't list them here.

Buy it again if you…

  • have a standard furnace and central air with a C-wire
  • already use Google Home or Nest devices
  • are happy to set your own schedule

Skip it if you…

  • have no C-wire and do not want to add one or an adapter
  • have a heat pump with backup heat or a multi-zone system
  • want remote room sensors for even temperatures

The Google Nest Thermostat (2020) is Google's entry-level smart thermostat. It has a mirrored front with a small color display, a touch strip on the side instead of a turning ring, and three presets: Comfort, Eco and Sleep.

We read a long-term hands-on review, wiring guides and owner-reported themes, with a focus on the C-wire question that decides whether many owners love it or regret it.

What owners say, at a glance

4/5Android Central rating after about two monthsAndroid Central
2.4 incolor display with side touch stripSmart Home Compared
1 yearwarranty (vs 3 years for ecobee Essential)Smart Home Compared
Easy install and design
Strong praise
Schedules and Eco mode
Mostly positive
Google Home app
Mixed
No room sensors
Common complaint
C-wire and power issues
Most common complaint

Bars show our editorial summary of how consistently owners praise or complain about each area across all sources — not a lab measurement.

The key specs

Display2.4-inch color display, side touch strip
LearningNo; you set schedules with Comfort, Eco and Sleep presets
SensorsBuilt-in presence, temperature, humidity and light; no remote sensors
PowerCan borrow power from HVAC wires, but a C-wire or Nest adapter is recommended
SystemsMost North American systems; 2-stage heat or 2-stage cool, not both
AppGoogle Home
Wi-Fi2.4 and 5 GHz, plus Bluetooth

What owners love

Easy to install, nice on the wall.Android Central found installation easy for most people and liked its low-profile look.
Simple, useful schedules.Presets feed a ready-made schedule you can adjust, and Eco mode kicks in when nobody is home.
Helpful HVAC alerts.Android Central's unit flagged a shorted switch that was shutting the furnace off early.
Remote control.You can change the temperature from anywhere and tie it to other Nest devices.

What owners complain about

C-wire problems.Without a C-wire, owners report Wi-Fi drops, the display switching off, low-power errors and short cycling. Android Central's reviewer saw presence sensing fail and persistent wiring errors.
No learning and no room sensors.It reads temperature only where it is mounted, so other rooms can run warmer or cooler.
Google Home app only.Android Central found the app bloated compared with the old Nest app.
Eco mode can be eager.Some owners say it switches to Eco too readily.
Extras cost more.The trim plate for covering old paint marks is sold separately.

Will it work in your home?

ShopSavvy's guide says it usually works without a C-wire on standard gas furnaces with central air and basic systems, but problems are more likely with heat pumps (especially with backup heat), very efficient systems that run for long stretches, and older or unusual systems. If you see warning signs, adding a C-wire or Nest's power adapter is the usual fix. Check Google's online compatibility tool before buying.

Tips from owners

  • Photograph your old wiring before removing your current thermostat.
  • Plan for a C-wire or adapter if you have a heat pump or see Wi-Fi drops.
  • Adjust Eco temperatures if the house gets too cold or warm when you leave.
  • Get the trim plate if your old thermostat left a larger footprint.

Pros and cons

What owners love

  • Easy install for most homes
  • Clean, low-profile design
  • Simple presets and schedules
  • Presence-based Eco mode
  • HVAC problem alerts

What owners complain about

  • Often needs a C-wire or adapter to run reliably
  • Does not learn your habits
  • No remote room sensors
  • Google Home app only
  • Trim plate sold separately

Other options owners compare

These are the entry-level smart thermostats most often compared with the Nest Thermostat.

ModelKey differenceConsider it if…
Google Nest Thermostat (this review)Small, stylish, Google HomeYou have a simple system and a C-wireSee on Amazon
ecobee Smart Thermostat EssentialLarger screen, remote sensor support, 3-year warrantyYou want room sensors or Home Assistant supportSee on Amazon
Amazon Smart ThermostatBasic, Alexa-focusedYou run your home with AlexaSee on Amazon

Have a C-wire and a simple heating system?

Check the current price, colors and trim plate options on Amazon.

See it on Amazon →

Frequently asked questions

Does the Nest Thermostat need a C-wire?

Not always. It can borrow power from other wires, but reviewers and owners report problems without one, especially with heat pumps and complex systems. A C-wire or Nest's adapter is the usual fix.

Does it learn my schedule?

No. Unlike the Nest Learning Thermostat, you set the schedule using presets.

Can it use room sensors?

No. It only reads the temperature where it is mounted. The ecobee Essential supports remote sensors.

Which app does it use?

The Google Home app.

Sources we analyzed

Figures reflect each source as of October 12, 2026 and may change. We summarize owner feedback in our own words and do not reproduce retailer reviews.