As an Amazon Associate I earn from qualifying purchases. Learn more.

Neutrogena Makeup Remover Cleansing Towelettes Review: Would Users Buy It Again?

Disclosure: As an Amazon Associate I earn from qualifying purchases. If you buy through links on this page we may earn a commission at no extra cost to you. How this review was made: We did not test this product in person. This verdict is based on our analysis of retailer review themes, beauty forum feedback and dermatologist commentary, all listed at the end of this article. Our method.

Depends

Great for travel and lazy nights, but not a replacement for washing

These towelettes are a long-running bestseller: Ulta lists nearly 34,000 reviews with 89% recommending them, and gentle and easy to use are the top themes. On MakeupAlley, 69% would repurchase, but users there also mention eye sting, extra swipes for waterproof mascara and a greasy feel for some. Dermatologists quoted by NBC News say wipes move makeup around rather than fully removing it and should be followed by a cleanser. The wipes also contain fragrance. Buy them for convenience, not as your whole routine.

Check current price on Amazon → Prices and availability change often, so we don't list them here.

Buy it again if you…

  • want quick makeup removal when traveling, at the gym or late at night
  • like a soft, pre-moistened cloth with no rinsing
  • will still wash their face afterwards when they can

Skip it if you…

  • are sensitive to fragrance
  • want a one-step, residue-free cleanse every night
  • wear heavy waterproof eye makeup and want it gone in one swipe

This review summarizes user experiences and is not medical advice. If you have acne, eczema, rosacea or another skin condition, talk to a dermatologist. Reactions to skincare vary from person to person.

Neutrogena Makeup Remover Cleansing Towelettes are pre-moistened cloths for wiping off makeup, dirt and oil without water. Ulta's listing says they remove up to 99% of makeup, including waterproof mascara, and are ophthalmologist, dermatologist and allergy tested. The cloths are made with 100% plant-based fibers, and the listing says to throw them in the trash, not the toilet.

We looked at retailer review themes, a beauty forum and dermatologist advice to see how they hold up night after night.

What owners say, at a glance

89%of Ulta respondents would recommendAbout 33,800 reviews
69%of MakeupAlley reviewers would repurchaseForum reviews
99%of makeup removed, brand claimUlta listing
Gentle feel
Strong praise
Convenience
Strong praise
Everyday makeup removal
Mostly positive
Waterproof mascara
Mixed
Greasy feel or residue
Occasional complaint

Bars show our editorial summary of how consistently owners praise or complain about each area across all sources — not a lab measurement.

The key details

TypePre-moistened makeup remover cloths, no rinse needed
Fibers100% plant-based, per Ulta
TestedOphthalmologist, dermatologist and allergy tested
FragranceYes, listed in ingredients
Free ofPhthalates, parabens, sulfates, soaps and dyes, per Ulta
DisposalTrash only, do not flush

What users love

Gentle and easy.Gentle is the top theme in Ulta reviews (about 2,500 mentions), followed by easy to use and effective.
Removes most makeup fast.MakeupAlley users say one wipe often takes off most of their makeup.
Great for travel.Reviewers on Ulta and MakeupAlley single out travel and quick cleanups.
Pleasant scent.Many like the soft fragrance, though it is a downside for others.

What users complain about

Eye sting.Some MakeupAlley users say the wipes sting their eyes.
Waterproof mascara takes effort.Despite the claim, some users need several swipes or more than one cloth.
Greasy or residue feel.Greasy is the most common negative theme on Ulta (about 256 mentions), and some forum users rinse afterwards or felt pores clogged.
Dryness or harshness.A smaller group on Ulta says the wipes dry or irritate their skin.

What dermatologists say about wipes

Board-certified dermatologists quoted by NBC News say wipes tend to move makeup, oil and debris around rather than lift it all away, and can leave a film. Dr. Nicole Lee calls wipes "a first step, not a final cleanse," and notes that rubbing, texture, preservatives and fragrance can irritate skin over time. Dr. Nicole Negbenebor advises following with a cleanser and rinse, and picking fragrance-free wipes if you use them.

Tips from users

  • Use a fresh cloth for heavy eye makeup rather than scrubbing, since dermatologists link rubbing to irritation.
  • Follow with a gentle face wash when you can, as dermatologists advise.
  • Reseal the pack after each use, since some users already wish the cloths were wetter.

Pros and cons

What owners love

  • Very convenient, no water needed
  • Soft cloths most users find gentle
  • Handles everyday makeup well
  • Ophthalmologist and dermatologist tested

What owners complain about

  • Contains fragrance
  • Can sting eyes for some
  • Waterproof mascara may need extra swipes
  • Can leave a greasy feel or residue
  • Not a substitute for washing your face

Other options users compare

These makeup removers come up most often next to Neutrogena's towelettes.

ProductTypeConsider it if…
Neutrogena Makeup Remover Towelettes (this review)WipeYou want quick, no-rinse removalSee on Amazon
Garnier Micellar Cleansing Water
Read our review
Micellar water with cotton padYou prefer a liquid remover on a cotton padSee on Amazon
Burt's Bees Facial Cleansing TowelettesWipeYou want another popular wipe brand to trySee on Amazon

Want a quick way to take makeup off on busy nights?

Check pack sizes and current versions on Amazon.

See it on Amazon →

Frequently asked questions

Do I need to wash my face after using these wipes?

Dermatologists quoted by NBC News recommend following wipes with a cleanser and rinse, since wipes can leave a film.

Do they remove waterproof mascara?

The brand says yes, but some users say it takes several swipes or more than one cloth.

Are they fragrance-free?

No. Fragrance is listed in the ingredients.

Can I flush them?

No. The listing says to throw them in the trash.

Sources we analyzed

Figures reflect each source as of October 13, 2026 and may change. We summarize owner feedback in our own words and do not reproduce retailer reviews.