Sony WH-CH720N Review: Would Owners Buy It Again?
Disclosure: As an Amazon Associate I earn from qualifying purchases. If you buy through links on this page we may earn a commission at no extra cost to you. How this review was made: We did not test these headphones in person. This verdict is based on our analysis of expert reviews and owner reports, all listed at the end of this article. Durability evidence is anecdotal: we found individual hinge failure reports but no data on how common they are. Our method.
One of the best-value ANC headphones, with budget compromises
The WH-CH720N won What Hi-Fi?'s 2025 award for best budget wireless headphones, and TechRadar called it impressive and affordable. Reviewers praise the light 192 g build, comfort, 35-hour battery with ANC on, multipoint and lively, detailed sound. Noise cancelling handles traffic and everyday noise well but lets more low rumble through than Sony's flagship WH-1000XM line. The default bass is heavy until you adjust the EQ, the plastic feels a little cheap, the headphones do not fold, and there is no case. A few owners report hinge breaks. For most buyers on a budget, it is a strong repeat buy.
Check current price on Amazon → Prices and availability change often, so we don't list them here.Buy it again if you…
- want light, comfortable ANC headphones for long listening
- want long battery life and multipoint pairing on a budget
- commute or work in moderately noisy places
Skip it if you…
- fly often and want flagship-level noise cancelling
- want headphones that fold flat into a case
- are hard on gear and want a sturdier build
The Sony WH-CH720N are lightweight over-ear wireless headphones with active noise cancelling. They weigh 192 g, last up to 35 hours with ANC on (50 hours off), support Bluetooth multipoint, and work with the Sony Headphones app for EQ and Ambient Sound mode.
We combined expert reviews with owner reports. Expert coverage is strong; durability evidence is anecdotal, and we flag that below.
What owners say, at a glance
Bars show our editorial summary of how consistently owners praise or complain about each area across all sources — not a lab measurement.
The key specs
| Weight | 192 g |
|---|---|
| Battery | Up to 35 hr with ANC, 50 hr without |
| Connectivity | Bluetooth 5.2 with multipoint, 3.5 mm cable included, USB-C charging |
| Drivers | 30 mm |
| Extras | Sony Headphones app EQ, Ambient Sound, DSEE, 360 Reality Audio |
| Folding / case | Does not fold, no case included |
What owners love
What owners complain about
How it holds up over time
What Hi-Fi? describes the build as simple but sturdy, while TechRadar found the plastic a little cheap. On iFixit, owners describe a right ear cup hinge breaking, with others reporting repeat breaks or buying replacement hinge parts. We found no data on how common this is, so treat it as a possible weak point rather than a proven trend. Since there is no case, a padded pouch may help in a bag.
Tips from owners
- Turn off or tame the default EQ in the Sony Headphones app for a more balanced sound.
- Get a cheap case or pouch, since none is included and they do not fold.
- Avoid twisting the ear cups hard, as the hinge is the reported weak spot.
- Use the included cable if the battery runs out.
Pros and cons
What owners love
- Very light and comfortable
- 35-hour battery with ANC on
- Detailed, energetic sound
- Multipoint and app EQ
- Award-winning value
What owners complain about
- ANC lets low rumble through
- Bass-heavy default tuning
- Plastic feels a little cheap
- No folding, no case
- Some hinge break reports
Other options owners compare
These are the budget noise cancelling headphones most often compared with the WH-CH720N.
| Model | Style | Consider it if… | |
|---|---|---|---|
| Sony WH-CH720N (this review) | Light over-ear ANC | You want comfort and battery life on a budget | See on Amazon |
| Soundcore Space One Pro | Foldable over-ear ANC | You want stronger ANC and a folding design | See on Amazon |
| JBL Tune 770NC | Foldable over-ear ANC | You want a folding JBL with long battery life | See on Amazon |
Want light noise cancelling headphones that last all week?
Check the current price and colors on Amazon.
Frequently asked questions
How long does the battery last?
Up to 35 hours with noise cancelling on and up to 50 hours with it off.
Is the noise cancelling as good as the WH-1000XM5?
No. Reviewers say it handles everyday noise well but lets more low rumble through than Sony's flagships.
Do they fold or come with a case?
No. They do not fold and no case is included.
Can they connect to two devices at once?
Yes. They support Bluetooth multipoint.
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Sources we analyzed
- What Hi-Fi?: Sony WH-CH720N review — sound, ANC, comfort, award
- TechRadar: Sony WH-CH720N review — specs, ANC tests, build
- iFixit: WH-CH720N hinge or swivel is broken — owner hinge failure reports
Figures reflect each source as of October 13, 2026 and may change. We summarize owner feedback in our own words and do not reproduce retailer reviews.